Sebellamore

BEWARE BEWARE BEWARE!!! I always try to find reviews about companies I haven’t heard of, reason being, that after I ordered from these clothing companies, it is only when my shipment arrives, that I find out I’ve been taken advantage of by a company from China. Always beware of anything from China. China’s culture is heavy people are not allowed and therefore, looked down on heavy set individuals. That’s why any larger sizes from China are not true to size and fit. As it was once explained to me, all cultures have different body shapes therefore women who are peared shape may have a difficult time finding an outfit from these type of companies. So, whoever reads this, spread the word. Such companies prey upon the American consumer. For they know after waiting so long for the product and the cheap cost for an item (which really isn’t because most of us buy multiple items, so more money for them) we won’t bother to send back, or as I read their service for the customer does not respond. BEWARE OF COMPANIES FROM CHINA, PLEASE!!

In April I place an order for three items two were delivered. A dress that got tear apart during fitting and blouses that was not a size. I then requested a refund for the item that was never delivered. Further a compansation for poor quality dress. Till today I have not received my money. They are not answering my emails at all. Jomar one of emoyees promised to refund me but till today.. Please help me get my money. My email address is nosiphozithutha@***.com.

Tan simple como seleccionar, pagar y jamas recibir el producto y si recibir muchos correos para mentir que ya va a llegar.

Don't know how I came across Sebellamore's website - which is presented very professionally. The products pictured were very fashionable and what a GREAT price, I thought. They even offered free shipping for a certain minimum and a discount off your first order. I didn't know they were located in CHINA, but their return policy seemed reasonable, Return items unused within 30 days. On March 9th my 16 item order was placed approximately at a cost of approximately $300.00. My expectation was that within 2 weeks I would have my order. According to their information, it would be shipped within 1-week. March 26, I contacted them to let them know that I still had not received my merchandise and to cancel it. The response was "Good day. Hope you are doing well today. I pray this email finds you well and blessed. For your order...We are sincerely sorry for the inconvenience to you. Your order was delayed owing to the large number of orders we are receiving recently. We will give your order first priority and arrange the shipment as soon as possible. As compensation, you will be offered a coupon 5 USD for your future purchase. Is that OK for you? Looking forward to your reply soon," to which I replied, 'no cancel my order and refund my money' - which had been paid through Pay Pal. I began to suspect that it was not a legitimate company or that if I did receive anything it would be far inferior to what I was expecting. I also contacted Pay Pal to let them know that I was disputing the sale. On March 29th I received an email stating “The rest order has been cancelled. Your refund 64.85 USD & 16.43 USD request has been received. It usually takes 10-15 working days for our financial department to deal with your refund. Please don't worry, we will refund the money to the same account you paid for us. We will keep you informed when the refund is completed. If there is anything i can do to help, please just let me know, I will try my best to help you.” Those dollar amounts didn’t come close to refunding me the sale. On April 13, 2019, I received 13 items in the mail(of the order that was supposed to have been cancelled and refunded), not 16, and the worst part of it was that most of the items were cheaply made polyester fabric with no liner and were not close to what was being presented on-line. f the order that was supposed to have been cancelled and refunded. I wrote them yet again to ask why Dear customer, For your order… Sincerely regret that you are not satisfied with the items you received. Could you please tell us the SKU of the items you want to return? (You can scroll down the item detail page, you will see the SKU in the SPECIFICATIONS It is like this: SKU: 634680F55697 If you still can not find the sku, you can send us the webpage link of the item.) And could you please take some pictures of the real items you received and send to us? Please hang up the items and take pictures clearly to show the problems you mentioned. So that your issue can be confirmed and solved timely. Then I will try my best to help you. Thanks for your cooperation in advance.” So now I have the burden of reading UPC codes, taking pictures, etc. to return this merchandise? I am done with on-line shopping from unknown entities. This was a hassle and a letdown. Don’t let it happen to you! I have learned my lesson.

This website is a front for Trends Closet.Ordered 2 pair of shoes. One pair is at least 4” too wide and will not stay on. The other pair will not stay on at the heel due to poor design. Was told I could get a $9 credit and go get the shoes fixed. Can not contact anyone at this company. Trends Closet was the only company who gave me a response. DO NOT BUY FROM EITHER COMPANY.

Hi, This problem they did not refund me this amount to my account. This is the copy of letters from Your $ 45.16 refund request has been received. It usually takes 10-15 days for our financial department to deal with your refund. We will keep you informed when the refund is completed. I'll keep following this matter all the time until you receive the refund, any new information, i will keep you informed timely. If there is anything i can do to help, please just let me know, I will try my best to help you. Cielo M Customer Service Team www.sebellamore.com Hello Hana We have issued the refund for order 543190****. Your refund will be applied to your credit card or original method of payment. For Paypal payment, you’ll see the refund credited to your account as soon as you check. For credit card payment, it can take up to 30 days to show up on your account. You can check with your card issuing bank for further information. Please contact us if there are any problems. Regards, Customer Care www.sebellamore.com Hi Hana, Thank you for your order. Your order 543190**** is now being processed and will be dispatched normally within 3 – 7 days. An email with tracking information will be sent to you once the order is shipped out. Super Savings: 7 - 15 Business Days Standard Shipping: 6 - 8 Business Days Express Shipping: 3 - 6 Business Days If you paid with a paypal account or credit card, the merchant name " Orderplus Intl. " will appear on your card statement. ITEM(S) UNIT PRICE QUANTITY AMOUNT Crew Neck Decorative Buttons Slit Checkered Shift Dress Size: M Color: Camel $45.16 1 $45.16

I made an order back in February and I never received it. Sebellamore sent me an email that they will place another order, but they never did. I asked for a refund and I'm still waiting. It is very difficult to communicate with the company and give follow up because a different person answers you the emails. I made a complain to Pay Pal, and Sebellamore wrote a nice email saying that they will send me my order if I cancelled my complain... I did but Seballamore took advantage of me. I never got my money back nor my order.

Place an order on 9/22/2019 received one item but not the other now is 10/28/2029 still have not rec'd item.. no response from e-mail sent to Sebellamore and pal-pay is no help at all. No customer service rep. no phone number there is no-one to speak to.

EXTREMELY BAD ONLINE SHOP THAT THEY SHIP YOU FADED AND OUT DATED OR RECYCLING DRESSES FAR AWAY FROM THEIR SHOWCASE. SHIPPED BACK WITHOUT REFUND NOR REPLY AND CONTACT. THEY ARE USING TONS OF CONTACTING PERSONNEL TO ANSWER YOUR COMPLAINTS, THAT THE PERSONNEL ARE FOOLING YOU THEY ARE BIG WITH HUGE HUMAN RESOURCES. RUBBISH, TOTALLY RUBBISH WEBSHOP.

When I tried to return the clothes because they were too small and looked cheap (the material was see through), first the representative asked me for the sku number which I sent, then they asked me for a picture of the clothing which I sent. Finally, I received an email saying that they would give me 30 or 35 dollars back (I spent 99 dollars) because I would have to pay for shipping and the shipping costs were too high. Furthermore, two of my items are still processing after I ordered them over a month ago. They still have not answered my question about if I will get a refund for those items. And there is no phone number. It is obvious that they did not want to give me a refund or even care about customer service. This is a horrible website and I would not recommend it to anyone! Lesson learned

Ordered four dresses, all way too small for the size advertised. When contacted they said the sizes are for Asian women but the ads show tall regular size Caucasian women. Very deceitful, when asking for a refund they do not respond. The clothing no joke look like they are for children, ridiculously small. The picture attached is of a medium “woman’s” size top

I bought several items from this company promising customer satisfaction. when I got them they were NOTHING like the pictures so I contacted them about returning them. Their response was " they are not returnable you can gift them to someone" after arguing I finally got them to agree to returning them for costly fees,( almost half of what I paid). After 3 months 9 emails and 2 phone calls I have finally gotten a response saying I have been refunded to my world account and if I am not satisfied with that I can file a dispute. I DONT HAVE A WORLD ACCOUNT. Just one more over seas scam.

Honestly goes real far China don’t put a webpages for customer to Oder if you are not going to send them the items and truths sizes . You need to get more information on the size they are not one size fits all get for real!!!!

Pagé por unas tenis y no recibí nada desde el 9 de julio 2019. Me robaron el dinero. Tengan cuidado