Eloise S Btq

Never received order

I placed an order for $80.? In merchandise. Over 4 weeks ago. I canโ€™t find a number to call sebellamore. My order states it shipped online.
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Reason of review:
Order processing issue
Anonymous

Delivery takes too long (a month)

I ordered my items on May 3rd, it is now May 16, 2019. I looked up ky tracking, just to find out that my arrival will be on the 24th of this May.......why does it take 3-4 weeks to get delivered?
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Reason of review:
Order processing issue
Vanesa Rvf

Unsatisfied Customer

I can't believe there is no way to get a response from this company. I emailed them and still no response yet. It's going on 2 weeks and I am getting very impatient. They don't have a phone # listed either. WTH?? I just want my money returned back to me.
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Loss:
$25
Reason of review:
Order processing issue

Preferred solution: Full refund

Ruby M Foj

Items are akk too small

where do I return the items to? (address)
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Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Amena Y
map-marker Rockville, Maryland

Complaint

I placed my order two weeks ago and paid an extra $30 for faster delivery (3-5 days the most). As of now, I haven't received anything and haven't heard from them either in case there was a problem with the delivery or couldn't locate an item on the list. When I tried to contact them, none of my 3 emails could be recognized by their login system. I filed my complaint anyways with the confirmation number the company provided me at the time of shopping, but still, haven't heard back from them. I will make sure to take this complaint as far as I can to alert and stop people from shopping from this fake website. I will also notify my bank.
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Loss:
$160
Pros:
  • Where is my merchandise
Cons:
  • Are you a fake company
  • Never delived the order
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Anonymous

Unhappy

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The clothes run about 2 sizes too small & quality is cheaper than pictures depict.
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Reason of review:
Not as described/ advertised
Anonymous

What did you expect???

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They're $20 dresses..... what did you think you were going to get?
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3 comments
Guest

I placed two different orders with these frauds, should have done my homework before ordering its been a month and still waiting for some kind of response, I'm reporting them to the BBB and hopefully get the whole phony website shut down PHONY PHONY PHONY PHONY PHONY PHONY PHONY PHONY PHONY......Are you kidding me I don"t need 50 words to express being pissed off!!!!!!!!!!!

Guest
reply icon Replying to comment of Guest-1664367

Saving my hard earned dollars. Hope you do the same.

Not one good review posted. Everybody can't be lying.

Mario C Mvl
reply icon Replying to comment of Guest-1664367

Also, donโ€™t forget to report them to the USPS Inspector General. The postal service IG is in charge to investigate crimes and fraud committed thru the postal service in the United States.

The address is found in this forum. You can also call to file a complaint at 1-800-ASK-USPS This is a courtesy of Mario Martinez Chas, senior citizen

View more comments (2)
Nile Cim

No Type of Contact Whatsoever

When I tried to send my text through to them, the code type fails my codes no matter how clear they are. This is the only way that I know that they offer for you to contact them, and still then, you can not get through. I wanted to know how could I get someone to help me make an order- by phone or live chat- non of that. I started wondering were these people a fraud. Thank GOD that I had not ordered anything. If I can't gather a 1-800 number of some sort from a business, I won't order anything from them, and I am so so so glad that I did not become victim to this stupid Sebellamore's fraud like these other people did.
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Cons:
  • Hated
Reason of review:
unable to even contact them in order to become a customer

Preferred solution: provide me an everyone else a contact that does not require me to enter a cryptic code and autimaticlly fail you from entering. A 1-800 number they need to create for their customers to speak with someone concerning their order.

1 comment
Guest

I am also one of these cheated customers.I wish I had read these reviews earlier. I have learnt a lesson never to order anything from China.

Poor quality, terrible service and cheaters. This company is the worst. Believe every single review.

I returned everything I purchased according to their instructions and have still not recieved my refund. Lost my money and clothes.

Anonymous

Horrible What you see is not what you get!

Order a white dress and it was nothing like what i saw or what was described in the add
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Columbus, Ohio

Is it a Scam

Waiting for my delivery since a month ago. I have been emailing its a problem getting any information from this company. Its hard and frustrating to send out emails. I need a telephone number to speak with a rep. I am pissed because I am going on vacation very soon these items were supposed to be for my trip. I have planned ahead of time so that I would not have any issue. I still need my item from them that has already paid for. I need my money back from this *** company if they are not going to send my items. why they are not a telephone number to speak with these people anywhere??
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Reason of review:
Order processing issue
1 comment
Mario C Mvl

I had the same problem, long, long deliveries. Products come from China thru cargo ships it seems.

Delivery time is average 45 days minimum. They are giving me a song and a dance to get my credit on returned dress of poor quality. Not worth the hassle. They asked me for pictures from all angles before returning dress, requested a justification for sending it back, a full description of the problem or complaint, tracking number and insurance on me.

They do not issue a return label. I suppose this is how they do business in communist countries.

Not good for me. Got to be a Philadelphia lawyer to get your money back.

Anonymous
map-marker Huntington, New York

Never received order

ordered $125 worth of clothing never shipped fraudulent activity they showed one item being shipped supplied tracking number when clicked on it doesn't exist please someone investigate and close down this company. take them off internet immediately! and get my money back!
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Reason of review:
Order processing issue
Anonymous

This company is a scam.

This company is a fraud. They sent me a dress that looks nothing like the display and the quality of the garment was extremely inferior when compared to the display. When I tried e-mailing them, the e-mail they provided does not exist and they have no contact number. Do not do business with them. They are not legitimate.
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Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Carolyn w Mnk

Inferior clothing ,sizes too small ,no phone number to contact ,no instruction for return

Ordered $79.00 worth of merchandise on March 26,2019 ,partial order received on April 9 2019 the dresses were too small ,material extremely flimsy did not look anything like they were advertised,very deceptive ,no phone number or address for return
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Loss:
$79
Cons:
  • Took my money
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Vickie M Lin

I purchased 79.00 and recieved parcel of my order. After requesting for a larger size, the remainder of my 2 dresses paid and ordered for got cancelled.

However the first dress ordered was very nice, and I liked everything about it except it wasn't a fit.

I only wish for larger sizes and never got any more responses. Thanks

Lisa T Vph

I want my money back

I have not received my items. I am about to dispute the charge on my credit card.
View full review
Loss:
$65
Reason of review:
Problem with delivery

Preferred solution: Full refund

Jodi B Dlz

Do not order Sebellamore

My shipment is coming in two parts. The first part I received. Of the 5 shirts, the sizes were way off and the color was way off on two. The fabric is way too cheap and not all what was described on website. Wish me luck that I receive my refund.
View full review
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

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